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• Account sign-up and troubleshooting

What do I do if I forgot my user account info?

Forgotten password

If you can’t remember your password, click the Forgot Password link from the Login page and we’ll send you an email with a link to set a new one. Additionally, the email you received immediately after you signed up will have your username and password in it.

Forgotten username

If you can’t remember your username, look for the email you received immediately after you signed up. It will have your username and password in it.