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Color: brown & ruby red
Estimated shipping weight: 325g
Material : Synthetic High Temp Fiber
Model: Kawaii From Outer Space
Photographer: Nyctophilia Consequat
Is free shipping worldwide?
All orders receive free economic airmail, from China to -location doesn't matter-. If you want expedited shipping you will have to pay for shipping. Expedited shipping can be bought here:
Where do you ship from?
We ship from China.
We ship straight from the factory to your doorstep, this is how we keep our prices low!
Customer support, social media, marketing, maintenance, etc... is all done from Belgium.
Should I get shipping insurance?
Our shipping insurance will guarantee that if your order gets lost in mail traffic or the items you have bought were damaged, we will be able to send you a substitute or a refund.
If shipping insurance was not purchased we won't be able to do anything if your order was lost in mail traffic as what happens to your order after being shipped out is not in our power.
The shipping insurance only costs 1.99$ so do consider buying it with every order.
Do you have discounts for models and photographers?
We sure do, models and photographers can receive a 25% discount on any order in exchange for images.
The discount code can be requisted by email (InsomniumWigs[at]hotmail[dot]com) or with the contact form.
Do you sponsor bloggers/vloggers?
As much as we'd like to, we simply can't afford to take on much sponsorships, so we have created a coupon code just for bloggers and vloggers that will give them 15% off on any order in exchange for a review of the products ordered with the discount.
Contact us through the contact form to receive the code from us!
Do you have discounts for big orders?
We sure do, if you want to order over 4 wigs you shall receive a 15% discount on the total price (excluding shipping)
These orders should be made through email (InsomniumWigs[at]hotmail[dot]com) or with the contact form.
How do I wear a lace front wig?
It might not seem very simple, but it actually is quite easy !
Watch this Doctored locks video on youtube to learn how to wear a lace front wig:
How much does wig X cost in GBP, Euro, CAD,....etc
You can convert all currencies at http://www.xe.com/
I have received my order but one of the wig is missing...
Don't panic, the wigs sometimes can't be shipped out in one parcel. So if you ordered multiple wigs and one (or more) are missing, wait a few more days for the other(s) to arrive.
How long will it take for my order to get shipped?
Order processing time can vary between 3 and 9 days, make sure to order in time if you need your order before a certain date.
(Beware: Order processing time is NOT shipping time but the time between making your order and having it shipped out)
Why did my order get cancelled?
If your order got cancelled by us it probably means that you did not fill out the entire contact form.
We need the entire contact form to be filled out to ship your order. Your full name, address, state/province, zipcode, country and phone number are needed.
If I don't receive all this info, I will send you an email. If I don't receive a reply in 7 days, I send you another email. If I don't receive a reply in another 7 days, I'll send you a final email stating that your order shall be cancelled in 5 days if we have not received a reply from you with the info that was missing from the order/contact form.
If I didn't get a reply from you in these 5 days I'll cancel your order and send you a full refund, minus a 5,00 USD administration fee.
Wig care info:
The wigs are heath resistant, their temperature range is 250-300°F (120-150°C) for hot irons and 160-175°F (70-80°C) for hot water. We do not recommend heat styling unless you have previous experience or professional help.
How to wash your wig:
Get a bowl with cool water and add a small amount of shampoo to the water if preferred.
Put the wig in the bowl and gently move it around in the bowl, from side to side and hang to dry.
Never blow dry a wig!
Wigs should be stored on a wig head or wig stand, if you do not have any of these it is best to store the wigs as they came, with the paper in the cap to keep it in shape, the hairnet around it, a cardboard around it and in a plastic bag.
The wigs do not come in different sizes, they all have adjustment straps so that they can be made to fit every head.
How long will it take to receive my order?
If you choose economic airmail you should allow up to 21 business days for your order to arrive, even though orders mostly arrive after 14 business days.
You can also choose Fedex/DHL shipping (aprox. 5 business days), if you choose this option you shall receive a tracking number.
What is this store's return and exchange policy?
Wigs cannot be returned once worn due to hygiene issues and we cannot accept responsibilty for any damages incurred when styling or washing your wig.
If an error occurs and we send you the wrong wig, it can be returned and we will send you the correct wig.
If your wig was damaged please contact us and send us clear pictures of the damage within a week of receiving your order so we can send you a replacement wig.
We can not accept returns for wigs that are no longer desired or no longer needed. Only goods that have been damaged can be returned.
All returns have to be made within 7 business days after receiving your order. For returns contact: firstname.lastname@example.org
We are not responsible for orders that got lost in mail traffic unless you purchased shipping insurance.
If your order doesn't arrive on time when you need it by a certain date, we can not be held responsible and there is nothing we can do, if however there was a mistake made on our side, we will refund the shipping costs.
Do you accept orders placed outside of the US?
We sure do!