Store FAQ

• Where does this store ship from?

  Typography prints ship from Tuscaloosa, AL. All branding packages are delivered by digital download or email.

• What is this store's return and exchange policy?

  NO RETURNS or EXCHANGES! Please contact Megean@theindividuality.com if you are experiencing issues with a purchased product.

• What am I purchasing?

  Typography Print: Typography prints are designed by Megean Knight of The Individuality. You will receive a full color, photo quality print. Please do not reproduce any prints. The Individuality retains all copyright and ownership of design. Branding Packages: You are purchasing a design that will be delivered by digital download or email. You will not receive any paper items associated with purchased design.

• Do you accept orders placed outside of the US?

  Typography Prints: Not at this time. Branding Packages: Yes.

• How long will it take to receive my order?

  Typography Prints: Please allow up to 48 hours for your order to be processed. All prints will be shipped through USPS standard mail. Branding Packages: Each product description will include the approximate delivery time.

• Can I order custom products?

  Of course! The Individuality is dedicated to provided custom design solutions to individuals and businesses. Please contact megean@theindividuality.com for custom order information.