Store FAQ

• Where does this store ship from?

  San Diego, California

• What is this store's return and exchange policy?

  If you are not fully satisfied with your purchase, you may return your merchandise for store credit or refund within 14 days of the invoice date on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Please note: We do not refund initial or return shipping and handling charges.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What if it doesn't fit or I need to exchange product?

  Return your merchandise for store credit or refund within 14 days of the invoice date on items that HAVE NOT BEEN WORN, ALTERED OR WASHED, and with ALL tags attached. Simply return the it to our address in San Diego and we will gladly send you the correct size.

• Hollar at us.

  Jon Phenom wants you to be happy with your order so pls. drop us a line on the contact form or call us 24/7 at (858) 222-4138