I want something like what you have but with a variance. Will you do that?
Bracelet too small? Necklace too long? Wish it was a different color? :)
Please, feel free to send me a message if you would like to have something I have in a different size. I will do all I can to accommodate such orders if it is possible.
How often do you ship?
Shipments are generally made once every Saturday. Your shipment will be sent on the Saturday following the receipt of your order and subsequent payment. Occasionally I am able to ship more often. :)
Where does this store ship from?
Los Angeles, California
What is this store's return and exchange policy?
Send me a message and I will certainly do what I can to address any issues you may have with your order.
Do you accept orders placed outside of the US?
***I will ship outside of the US. However***, shipping costs have skyrocketed. Because of this, shipments sent outside of the US will be sent in a padded envelope rather than in a box in order to save on shipping cost. While I have thus far had no issues with shipments made this way, there *is* the possibility that damage could occur once the package has left the facility. I will not be responsible for any possible damage caused during shipment, so order only if you're willing to take the very small risk. (And I am sorry for the dire tone of the note. It truly doesn't seem very likely that any harm will come to your package, but I do have to be thorough in my information passing. :) )
**Please note that this info applies to Canada and Mexico as well.**
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Are there any shipping options besides Paypal available?
Storenvy provides only Paypal as an option for payment, but you can email me to discuss a solution to your issue at firstname.lastname@example.org, or send me a message on the Elemental Obsessions Facebook page. I'm happy to do what I can to alleviate any payment issues you may have if I can. :)