Store FAQ

• What is this store's return and exchange policy?

  I am not responsible for any lost, stolen, or damaged goods during the shipping process. This is a small independent business and unfortunately, I am currently unable to offer any returns or exchanges. All sales are final.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• I saw a product that I wanted to buy, but it's sold out! Will there be more available?

  Many of my products are one of a kind due to my limited amount of supplies. However, if you want more of a definite answer, feel free to email me at nattiee@live.com and ask me about it! If I have the available supplies to remake that product, I can make it and hold on to it for you! :)

• What does the shipping cost cover?

  The shipping cost covers the fee needed to ship your product through first class or priority mail and also provides you with a tracking number so you will know where your package is!

• Do you accept orders placed outside of the US?

  I do, but it's not really recommended. International shipping costs are very expensive (around $35-$40) and that's pretty pricy for people outside of the US. However, you can still buy from me if you'd like, but you will have to accept these shipping costs.

• Any tips on keeping my jewelry/accessory in good condition?

  Just follow these tips! -Avoid exposing your jewelry or accessory to excessive amounts of liquids such as sweat, perfume, lotion, etc. -Clean with a soft cloth or tissue. Do not use cleaning solution. -When not in use, store in a dry area such as a jewelry box.

• Where does this store ship from?

  USA.