Store FAQ

• Where does this store ship from?

  All my items are shipped from Ormond Beach, FL. Our little characters & items ship away thru USPS Priority Mail on the continental US. As a default, I will only use to the address stated on your Paypal account. If you need to have your purchased items be delivered to a different address, convo me or send me an email, and I will change it to your convenience. If you are outside of the US, and you don't see a shipping rate for your country, email me and I can setup a shipping rate just for you.

• What is this store's return and exchange policy?

  Since our little characters, drawings & pieces are unique and personalized, we cannot take any returns or exchanges.

• Do you accept orders placed outside of the US?

  We sure do! Just make sure you email me first about shipping rates for your country, since all my rates are for US Domestic shipping only.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you take special custom orders?

  I absolutely love custom orders and special requests! If you need any extra special detail added to the items you purchased, let me know and we can talk about how to make it more special for you to enjoy. If you need a bigger quantity order than what I have listed for a specific item, let me know and I will make it available for you. Sometimes when certain items are requested on bigger quantities, i might be able to even give you a price break! (Price break is determined by the materials used on the item requested and if the quantity order fits requirements for wholesale pricing.)