Store FAQ

• Where does this store ship from?

  The Glitz Shop ships from San Francisco, California!

• What is this store's return and exchange policy?

  If you are not satisfied with your product, please return it within 30 days for refund/exchange.

• Do you accept orders placed outside of the US?

  Unfortunately, The Glitz Shop only accepts orders from the U.S. and Canada.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

• How can I place a custom order?

  Contact The Glitz Shop so we can collaborate on the perfect design for you!

• How long does it take for my order to be shipped?

  Once payment has been receieved, your custom-made candle will ship within 3 days.