Store FAQ

• Where does this store ship from?

  Leesburg, VA

• What is this store's return and exchange policy?

  Because almost all items in the carolyncrowndesigns store are custom made, items cannot be returned for a refund. If there is something defective about your item, please email me and I will replace the item for you.

• Do you accept orders placed outside of the US?

  At this time, carolyncrowndesigns can only ship addresses within the United States.

• How long will it take to receive my order?

  Once shipped, most orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. For items that are custom made to order, see item description for creation turnaround time.