Where does this store ship from?
From Seattle WA.
What is this store's return and exchange policy?
Send me an email if you have problems with your order and i promise you to work something out.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
Can i place a custom order?
With pleasure. I will be delighted to make a unique penguin or any other creature for you.