Store FAQ

• Where does this store ship from?

  The item is shipped from Joplin, Mo (USA). It will usually take 5-10 business days to arrive. Please allow 10-14 days for Alaska, Hawaii. And 14-20 days for International Orders.

• What is this store's return and exchange policy?

  Return Policy If the product is not damaged you can send it back to us for a refund. Please include the merchandise, order number, and a note explaining the return; we can refund the price of the your order not including shipping. Returns must be sent back within 45 days of purchase. PayPal orders must be sent back within 30 days. Exchange Policy We can, of course, replace faulty merchandise, but we cannot exchange items. If you would prefer another item, just return the unwanted merch for a refund and place a new order for the item you want.

• Do you accept orders placed outside of the US?

  Yes, we accept orders internationally. However there is a 10 dollar shipping costs and please allow 14-20 Business for Shipping and Processing.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.