What is this store's return and exchange policy?
No returns and exchanges, sorry!
Do you accept orders placed outside of the US?
Sorry unfortunately, we don't! ):
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. Once receiving your order, we will make it and ship it within 2 business days
How do I customize my order or bracelet?
You order the customized bracelet, and then you email the support or under the "contact" section and tell us the charm you want, and the color of the bracelet you want. Otherwise, we assume you want the product as it is.