Store FAQ

• Where does this store ship from?

  All finish products is handcrafted in the Philippines

• What is this store's return and exchange policy?

  All items shipped and approve by the customer is consider sold, If you are not completely satisfied with the outcome of our finish products, you may return the item for a prompt refund, credit or exchange, less shipping charges, within 7 days of purchase date*. All items must be returned unworn, tags attached and in their original condition. We are unable to accept returns on custom orders and sale items. All returns require a return authorization number. Email us at info@joeyjewelry.com

• Do you accept orders placed outside of the US?

  We sure do! we accept orders worldwide.

• How long will it take to receive my order?

  International shipping delivery times may vary between 2 and 4 weeks.