Store FAQ

• Where does this store ship from?

  Mike Joos 12000 Market St #383 Reston VA 20190

• What is this store's return and exchange policy?

  If your item was lost or damaged in the postal system, please let me know and we can arrange for a replacement or a full refund. If i send you a tee shirt with the wrong image on it or if it is a size you didn't order, please let me know and we can arrange for a replacement or a full refund. if your shirt doesn't fit correctly or if you changed your mind after I've already made the shirt sorry i don't offer any refunds in those circumstances. I make every shirt to order, i have 300+ images and i offer them on 8+ sizes. Selling the same image/size shirt again may not ever happen.

• Do you accept orders placed outside of the US?

  I sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4weeks.

• What paper and printer do you use?

  Paper: 96lb Red River Premium Plus matte photo paper Printer: Canon Pro 9000 Mark 2

• What should I expect to see when my print(s) arrives?

  Print(s) will arrive in a stay flat mailer with a do not bend sticker on the outside. Each print will be in a protective clear bag. All prints come signed and dated on the back.

• What should I expect to see when my shirt(s) arrives?

  Shirt(s) will arrive in a white (non-see through) poly-bag mailer. Within the bag each shirt will be in an additional clear bag.

• Wholesale orders?

  +++PRINTS+++ 10-19 prints = 40% off 20 + prints = 50% off Send me a message with the prints you would like. I will make a custom listing for you... http://linedraw.storenvy.com/contact +++CARDS+++ Sorry no wholesale orders for cards +++SHIRTS+++ Sorry no wholesale orders for shirts