Store FAQ

• Where does this store ship from?

  It ships from a smoke and pet free home in Portugal (Europe)

• What is this store's return and exchange policy?

  Shipping is as selected by the costumer, regular shipping (with no tracking number) and registered shipping to wich i will provide a tracking number. I am not responsible for lost packages if sent by normal mail. I advice registered mail to which i'll provide a tracking number.

• Do you accept orders placed outside of the US?

  Yes, i accept orders from anywhere in the world :)

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Aditional information

  Any questions, doubts and suggestions are welcome! sugardollshop [!at] gmail.com