Where does this store ship from?
North Lake Tahoe, CA
What is this store's return and exchange policy?
We don't accept returns or exchanges. But I will repair items for free or at cost depending on severity or damage.
Do you accept orders placed outside of the US?
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.
What if anything else is wrong with my order?
First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.
How do I get an item repaired?
First, you need to email me a photo/photos of the item in it's damaged state. If it is minor or seems to have happened in shipping I will be happy to repair the item free of charge +shipping. If the damage is severe I will give you an estimate as to what it will cost to fix +shipping.