Store FAQ

• Where does this store ship from?

  Cannes, France however I do also spend time in the UK and Australia so some customers may receive items from these countries also. **we will be in Perth, Australia from Feb '13 ... business as usual & we will be appearing at wonderful artisan markets up and down the coast!**

• What is this store's return and exchange policy?

  here at le hatchery we want you to be completely happy with your purchase. please let us know if you are not entirely satisfied with our products or service, so that we can try & rectify the situation. each of these items are handmade with love and pride, enjoy! thank you for supporting a small business, please come visit us again. www.lehatchery.com

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.