What is this store's return and exchange policy?
Unfortunately we do not accept returns, refunds, or exchanges unless the product you have received is damaged or faulty.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What type of clips do you use?
We only use Alligator Clips for all our bows as they hold onto hair better and reduces the fuss with bobby pins. They are also detachable!
Do you take requests?
Why yes, of course we do! We are open to any requests and will communicate on the subject as much as possible. And try our best to satisfy your needs and experience with My Sleepy Panda.