Where does this store ship from?
Rhode Island, USA
What is this store's return and exchange policy?
Because all of these items are hand-made and most of the time they are custom, no returns will be accepted. If, however, you receive the item and you find a funtional defect, i.e. zipper won't open, tear in the seam, etc. you may contact me, return the item and I will replace it with a new one that is the same or very similar.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
However, if you place a custom order, please allow an additional 5 days. It usually doesn't take that long, it depends on how many orders I have pending. Thanks for your understanding. :)