Store FAQ

• Where does this store ship from?

  Your answer here.

• What is this store's return and exchange policy?

  There is no refunds on any merchandises that is shipped - adjustments can be made within 24 business hours via a written notice to support@monster-haiku.com. Exchanges can be made if the merchandise is shipped back to us in its original condition within 90 days of purchase. Please email support@monster-haiku.com with details of your situation to initiate the product exchange process.

• Do you accept orders placed outside of the US?

  We do not ship outside the 50 US states at the moment.

• How long will it take to receive my order?

  It will take 24 hours to process your order. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.