Store FAQ

• Where does this store ship from?

  Alabama, USA.

• What is this store's return and exchange policy?

  If the item you received seems to be damaged or otherwise in poor condition you can email musehorse@gmail.com with details and we will work something out. Exchanges and returns are determined on a case-by-case basis.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Can I order a print in a different size than what's listed in the shop?

  Yes you can! Email musehorse@gmail.com with information on what print and size you're interested in and we can discuss pricing and payment methods. Most images are available in a wide variety of sizes, both bigger and smaller than the traditional 8x10 or 8x12 listed.

• I like an image of yours on Flickr or Facebook but it isn't in the shop. Can I get a print of it?

  Some images displayed on my other sites are customs or limited edition and not available for normal sale, but most are! If you email musehorse@gmail.com with information on what image you like we can discuss pricing and payment options. Prints in the shop are rotated out so you should check back frequently.

• I don't want to use Paypal. Is there another way to order?

  Email musehorse@gmail.com and I'm sure we can work something out!