Store FAQ

• Where does this store ship from?

  Los Angeles

• What is this store's return and exchange policy?

  Once size is confirmed, order is nonrefundable.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Shipping Policy Once we recieve Payment please allow 24-48 hours for us to dispatch. Once items has been dispatched, please all 7-21 business days shipping in the United States and 10-31 days International including Canada, Europe, Latin America,South America, and Australia. We will provide you via email with tracking information once item has been shipped. We ship USPS Prioity Shipping Flat Rate in United States $12.95-14.95 International $37.95-$48.95 up to 7lbs.

• How long does it take to ship the item?

  Please allow 7-21 Business Days for Shipping within the USA Please allow 10-21 Business Days for International Shipping.

• What is your Guarantee?

  All our Products are guaranteed quality controlled. We ensure that all items are 100% quality.

• How Do I place a Special Order

  available Special Order. Please allow 1-3 days for processing and additonal 10-21 Business days for shipping.Please contact our store via email info@hautetrendy.com to place an order. Please specify your size. We are currently having issues with paypal payment processing. We will be using Google Checkout, wallet, or phone or email order through Square UP.