Store FAQ

• Where does this store ship from?

  Your order will ship from our Pacific Northwest facility.

• What is this store's return and exchange policy?

  Returns are accepted for all unopened items within 14 days of purchase. Please email support@slimatrol.com for a return authorization. Unauthorized returns are not accepted.

• Do you accept orders placed outside of the US?

  Sure. Please contact Slimatrol at support@slimatrol.com to see if we ship to your area.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 5 to 10 business days to arrive depending on the efficiency of the shipping carrier. International shipping delivery times may vary between 2 and 12 weeks.