Store FAQ

• Where does this store ship from?

  Woonsocket or Providence, Rhode Island, USA.

• What is this store's return and exchange policy?

  It depends. If you have a problem with your product, please contact me at thewhompingwillows@gmail.com and we can figure it out.

• Do you accept orders placed outside of the US?

  Yes, of course!

• How long will it take to receive my order?

  When I'm not on tour, I typically ship orders within one week of receiving them. When I'm on tour, I typically ship orders about a week after I get home from tour. Check my tour schedule at thewhompingwillows.com to see if I'm currently on the road. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.