Store FAQ

• Where does this store ship from?

  We have super pricing as you can see. Keeping our prices low is because our customers pay all shipping charges. Insurance fees are optional. All customers receive a detailed confirmation of their order emailed, including an order number and summary of your order once payment is received and verified. TBM is located in FL, Ma & Hawaii depending on the item/s ordered will depend on where your order will be shipped from. Orders are shipped within 24 hours upon verified payment. Our manufacturing factory is located in Hong Kong. We very rarely ship from this facility unless large orders are placed. If you are interest in placing large order please feel free to contact us. Should you have any questions or concerns prior to placing an order? Please, feel free to write us at tbm@usa.com. We Do Not Ship To The Following Countries Syria, Spain, Chile, Peru, Ecuador, Indonesia, Russia, Africa, Iran, Afghanistan.

• You Ask -- We Answer

  Where do most TBM orders come from ? Hong Kong, USA Canada, Sweden, United Kingdom, Japan, Italy, Greece, & South America. ------------------------------------------------------------------------------------------------ What Are The Most Popular Selling Items ? Finger Nail Ring Tips And Feather Earrings. ------------------------------------------------------------------------------------------------ We Do Not Ship To The Following Countries: Spain, Chile, Peru, Ecuador, Indonesia, Russia, Africa _____________________________________________________ Send Us Your Questions tbm@usa.com

• What is this store's return and exchange policy?

  Return Policy: Merchandise May Be Returned Only If The Merchandise Is Unused. In Original Packaging. Your Return Package Must Be Post-Marked No Later Than 15-Days Of Your Invoice Date. Please Include Any Reason For Your Return. Make Sure To Contact Us Prior To Retuning, So We Will Expect Your Return . We Will Provide You With A Return Confirmation Number. We Do Not Charge Any Restocking Fee's But, All Delivery Charges Are Non-Refundable. Buyer Must Pay All Return Postage Fees. If You Have Any Questions Please Feel Free To Contact Us At: tbm@usa.com Non Returnable Items. Special Or Custom Orders Or Beaded Caps

• Do you accept orders placed outside of the US?

  Yes, we ship internationally, Everyday. International Customers ( Outside The USA ) should contact us prior to placing any order/s. We will provide additional details with reference to payment and delivery time. Hopefully we can save you some money on shipping. We Do Not Ship To The Following Countries: Spain, Chile, Peru, Ecuador, Indonesia, Russia, Africa Questions please feel free to contact us. tbm@usa.com

• How long will it take to receive my order?

  U.S. A. & Canada, Once payment clears our accounts, orders are shipped out in within 24 hours . Delivery for domestic orders may take anywhere from 2 to 5 business days to arrive depending on the efficiency of your local postal service, Sunday, Holidays, Weather etc. International shipping delivery times may vary between 15 and 20 business days. This will also depend on where we ship it from: Questions? Email us. We only ship to confirmed shipping addresses provided by a buyers payment provider. Questions ? Please Feel Free To Contact Us. tbm@usa.com If you opt-out of the insurance option. We can not be held responsible for: any lost, damaged or stolen items.

• Payment

  Payment: -PayPal Contact us for Google, Amazon & AlertPay. Payment must clear our accounts prior to shipping. Credit Card payment must be made using PayPal. This is for your safety. International Orders, Payment Must Be Made Using PayPal. Sending a e-checks\. We ONLY ship out orders after e-checks clear our account/s. Please, keep in mind that e-checks take a few additional business days or longer to clear our accounts. All Payments In USD Please.

• What Is Your Minimum Order Policy ?

  Low Prices -- You Pay Shipping ..... We Do Not Have A Minimum Order. But, All International Orders: Under $25.00, Add $2.95. USD Free Shipping: USA & International Orders Over $100.00 USD. If you opt-out of the insurance option. We can not be held responsible for: any lost, damaged or stolen items.

• Join TBM Newsletter

  Keep up to date on Specials, New Fashions, Giveaways And Samples. Currently our mailing list is sent to over 53,366 monthly, worldwide. It's Free Just Send Us An Email To: tbm@asia.com We publish catalogs for the following items. Finger Nail Jewelry, Ear Cuffs, Earrings. Coming Soon Body Jewelry Catalog.

• Whom Can Buy From TBM

  Anyone Yes, Anyone We do not add shipping charges to our prices. Because, we want you to know your true cost. Of the items your are buying. Your shipping cost is the actual cost of shipping. Spend over $100.00 USD, We will pay the shipping to all US Buyers. We are also willing to combine shipping on orders of $50.00 USD to save you on shipping. But, you must contact us prior to placing your order. tbm@usa.com Also, the reason why we do not add shipping cost to our prices. Is because this is a little trick a mean trick. Then your told that shipping is free. But, really not, your paying the shipping cost. Plus, 2, 3, 4, and even 5 times our prices. Check It Out For Yourself...

• Chat Live With Us.

  Beginning Thursday Nov 01, 2012. Customers will be able to Live Chat with our Customers Relations Team. Hours Of Live Chat Eastern Standard Time ( USA ) Monday Through Friday 10:00 AM To 5:00 PM Saturday Through Sunday 12:00 Noon To 12:00 Midnight We will post our live chat link On October 29, 2012 Hope to chat with you about our Products, Questions, Concerns, Requests Or What have you.