Store FAQ

• About us

  We are passionate about our product. The Original Rage Faces it's the brand behind these figures. Our team is based in Barcelona and we want to preserve the ORIGINAL SPIRIT of the rage faces, their COLORS, their EXPRESSION and their MEANING for all their fans who love their humor. We hope that you enjoy our first creations. "The Original Rage Faces team"

• Where does this store ship from?

  Our team and store are based in Barcelona, Catalonia. SPAIN

• Product manufactured on demand

  Our products are handmade and are manufactured on demand. They are all LIMITED EDITION and therefore, their production is limited. If at the moment of purchase we see our stocks are low, we will let you know so you know the estimated time that will take us to deliver our product. We'll work hard for you! :)

• Soul-filled products

  Our products are handmade and may have some slight variations from one copy to another. The sculptor and designer that makes them listens to epic movie soundtracks while working on the figures. Really, he does. When you receive your product, bear in mind that it has been made with passion and care. We create soul-filled products.

• What is this store's return and exchange policy?

  • We stand behind our products and want that all our customers receive their orders in mint condition. • If you think there is a fault/error with an item, do let us know straight away - within 7 days of receiving the goods. • We are sorry, but we do not accept boxes whose items have been opened and/or used. • We generally do not do returns, unless the item is out of stock. In this case, we will agree to a full refund or else, will let you know when your product will become available (whichever is the customer's preferred option). • Contact us by email at: theoriginalragefaces@gmail.com

• Do you accept orders placed outside of the US?

  We sure do! And if you live in Spain you're lucky! We ship to Spain for FREE!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you have any other questions?

  We will answer as quickly as possible any questions or doubts. Please, contact us at: theoriginalragefaces@gmail.com :)