Store FAQ

• Where does this store ship from?

  La Jolla, California

• What is this store's return and exchange policy?

  If you are not pleased with the product, please return the undamaged product and packaging back to us. You will first have to call our 800 number or email us and request a return authorization number. We strive to make sure every customer is 100% satisfied with our products. If you have any questions, concerns or would like to comment on our products, we would very much appreciate hearing from you. Please send us your comments to info@vitaz.com.

• Do you accept orders placed outside of the US?

  Yes we do. Orders from Mexico and Canada are going to be shipped at similar shipping costs. Please email us for the exact shipping costs. For other countries, please email for the exact shipping costs for your country. Email to: info@vitaz.com

• How long will it take to receive my order?

  Most orders originating in the United States will take anywhere from 2 to 7 business days depending on the efficiency of your local postal service and the method of shipping that you request. International orders and a shipping schedule will vary greatly depending on the country. It could take between 2 to 4 weeks depending on the shipping method you request.