Store FAQ

• Where does this store ship from?

  We ship to you from Stafford, Virginia.

• What is this store's return and exchange policy?

  Exchanges for size, and color are granted, so long as the items are not worn or washed (trying them on is OK). Returns for any reason will receive money back less 10% restocking fee. Sorry no jewelry returns.

• Do you accept orders placed outside of the US?

  Yes, we do! Your shipping cost may increase significantly.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please allow ample amounts of time for large amounts of hand made items (i.e. Outerwear and jewelry in the same order) Also please read the store's shipping policy for more information!

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.