Store FAQ

• Will I be able to add products to the shop after the template installation in the same way as before the installation?

  Yes, a store admin does not change. What is subjected to a change is the way of projecting the shop.

• I would like not all of the products to be showed on a main page only for example 10 of them, is it possible?

  It is definitely possible. After the purchase you ought to send me an information how many products ought to be presented on the main page.

• It is required for the template installation on my account to know the HTML code?

  For template installation you do not have to know HTML as the installation itself consists in cut and paste of a text (HTML code), however editing some of the themes’ elements (colous, fonts, background etc.) occurs only by a change in the specified fragments of HTML code and CSS e.g.: “Welcome to my shop text, slides etc.

• Will my shop’s name be of the same font as can be seen in the live demos?

  Yes, the font will be identical.

• How can I purchase and in which form will I get the template?

  First of all, you ought to add template to your cart, then you ought to pay. An email with a link to the installation codes will be send to you within 24 hours. You do not have to download or rip anything. Appropriate text (HTML codes) will be copied directly from a website send by me to your own account. Installation should not take longer than 5-10 minutes.

• What am I supposed to do if I do not get an email with a link to codes within 24 hours?

  First of all, check please the spam folder but if that would not give any results, write to me and I would send you an email once more.

• I would like to buy a template but I do not want slides display on the main page, would it be possible in this case to receive a template with no slider.

  Yes, but immediately after the purchase you have to send me an email and inform me about it.

• I have installed the template but it seems to me that it does not work properly. What am I supposed to do?

  The easiest and quickest way would be to simply send me an email which includes a link to your website. I would be immediately able to see what is wrong and send you proper solution. However, before you inform me about that I suggest you ought to copy the HTML codes from the website which was send to you once more. Perhaps during copying some part was omitted.

• I would like to add custom page for example “About me” page. Is it possible and how much does it cost?

  In theory there is no chance to add any custom page but you can for example add text to the existing one (e.g.: as it takes place in the "Story" theme). You can also connect the page “Contact” with the „FAQ” page and in such a way acquire a new blank page where you can insert any text. Cost of such service is set individually.

• Can I add whatever number of categories or exactly the amount which can be seen in the enclosed photos?

  The categories shown in the enclosed photos are only examples. This means that you are able to add any number of categories.

• I do not have Twitter and blog, it is possible to remove links to those websites from my template?

  Link names in the template pictures are only examples. After the template installation on your account those links would not be visible. In order to add your own links you have to move to “Settings” tab - Links and insert there up to six optional links to other websites.

• I would like to have slides show on the main page but I do not know if I would manage with adding photos to CSS code. Would you be as kind to help me with that?

  Yes. If after the installation and reading the included manual you still do not know how to add images to the slideshow, send me please 5 photos and in a return email I will send you for free a code to paste in a proper place in the “Design” tab (Pages - Home page).

• Can I use the „Design bar” after the template installation?

  Unfortunately, the great majority of templates has this function switched off. The change of colour, text or background can take place only by means of change in proper CSS codes. If after the installation you would like to change for example text color, write to me please and I will send you free of charge information in which place the changes ought to occur.

• Does the price include installation on my account?

  No, the installation is so easy that rather no one should have any problems with it. Even though you cannot cope with the installation I could help you to install the template on your account for $10.

• Do you create also websites on other platforms?

  Yes, you are able to see all of the services offered by me on my website fressiart.com.

• How long will it take to receive my order?

  You will receive a link to the page with codes within 24 hours after your purchase.

• Do you accept orders placed outside of the US?

  Yes!

• Where does this store ship from?

  I sell digital products, so I send a link to the page with files. The shipping cost is $0.00!

• What is this store's return and exchange policy?

  I do not accept returns because you will get the same theme which you see now so you know what you are buying. If there is something wrong with the theme just send me en email (Fressia@fressiart.com) or use contact form and I will try to help you!