Store FAQ

• Where does this store ship from?

  Your Items are Shipped from Fort Benning Ga.

• What is this store's return and exchange policy?

  Final Sale. No returns or exchanges.

• For additional questions?

  Please contact me at militarysweetmemories@yahoo.com

• Do you accept orders placed outside of the US?

  Unfortunately we do not, but we do accept orders and ship to APO and FPO Adresses, but please note the USPS tracking Placed on your package will no longer track your package once it arrives in military postal service overseas. You may pay for insurance for your package incase it gets lost. Military Sweet Memories is not liable for any lost shipments and it is advised you add insurance if you are shipping to an APO/FPO address overseas. To add insurance to your package the cost is $1.65 for up to $50.00 Coverage. When you place your order please mention you would like insurance so it may be added to your invoice.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

• How do I send in my photo for my Pendant.

  Once your order is complete, please send an Email with an attached file of your photo to: militarysweetmemories@yahoo.com Make sure the photo is in JPEG or PNG format. For best results please send your photos with the best resolution.