Store FAQ

• What Happened to my order? December2012/January2013

  *ATTENTION* I WILL BE OUT OF TOWN FROM TODAY UNTIL MONDAY!! All orders that we're made by Tuesday January 8 have been processed and shipped. I WILL BEGIN SHIPPING OUT ORDERS AGAIN AS SOON AS I GET HOME ON THE 14th. Thank You Wild Ivy I received well over 800 orders during the holiday rush and have been working non stop to get them all out in as timely manner as possible. I am a one woman show here and appreciate your business and I am working as quickly as possible to get your order to you. due to the large volume of orders however I may take me up to 7 days to process your order before shipping. Ginny @ Wild Ivy.

• Shipping Rates

  *ATTENTION DUE TO THE RISE IN SHIPPING PRICES I HAVE HAD TO CHANGE TO FLAT RATE SHIPPING FOR SOME ITEMS. SORRY FOR THE INCONVENIENCE*

• What is this store's return and exchange policy?

  ALL SALES ARE FINAL!!! I am not responsible for any damage done while the Item is in the hands of the postal service!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you accept orders placed outside of the US?

  We sure do!

• Where does this store ship from?

  Dothan, Al