Store FAQ

• Where does this store ship from?

  Cleveland, Ohio

• Can I commission a custom Certified Tag?

  Occasionally, commissions are accepted. Follow Mary on FA (user name: marymouse), or on Twitter @lilgreymouse for announcements.

• Will you be making a ______ tag?

  More Certified Tags will be added to the store in the future! Follow Mary on FA (user name: marymouse), or on Twitter @lilgreymouse for announcements.

• What is this store's return and exchange policy?

  No returns or exchanges are accepted at this time.

• Do you accept orders placed outside of the US?

  Currently, only Certified Tags are eligible for worldwide orders. All other items ship to the USA only, unless specified in the item's description.

• How long will it take to receive my order?

  We ship within one week of order being placed. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.