What is this store's return and exchange policy?
All sales are final, we do not accept returns or refunds, unless the item is damaged, or if you got the wrong item.
If your item got damaged during shipping, please send a photo of the damaged item or return the wrong item to us and we'll send a new one.
It's very rare that a package gets lost in the mail! Unfortunatly we have no control over shipping, we cannot replace or refund lost packages.
Do you accept orders placed outside of the US?
Not at this moment, unless it is a bow or handmade item.
How long will it take to receive my order?
Once shipped within the US, orders take 2-4 business days.
International shipping delivery times may vary between 1 to 3 weeks.
When will the orders be shipped?
Once we recieve your money, we ship out your order the next day. Except for Sundays when the post office is closed.
Is it safe to buy from you?
Yes, of course! We accept secure card payments via PayPal. We keep all your personal details safe and secure, and never pass them on to third parties. We will never sell or publish your personal info - it's only used for shipping purposes.
Can I pay in cash?
I only accept Paypal. However, if paying in cash is your only option you can contact me directly and I will discuss it with you.
What is Storenvy?
This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.
How do I pay for my order? Is it secure?
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly.
Do you do custom orders?
Yes, If you want a custom order it will cost a little extra depending on what you want done. You can contact me directly through the store or through my tumblr and I will give you an estimate on how much your custom order will be.