Store FAQ

• Where does this store ship from?

  We ship from California, USA ★

• What is this store's return and exchange policy?

  We apologize, but there will be no returns or refunds. (with the exception of out-of-stock items and order mess-ups)

• Do you accept orders placed outside of the US?

  Yes, and no. Due to the high amount of shipping cost, I will no longer be shipping PRE-ORDER items outside of the US. All my bows/usamimis/other original items, on the other hand, can and will be shipped out of the US! I apologize for the inconvenience this may cause any international buyers.

• How long will it take to receive my order? (PRE-ORDERS)

  Items marked "PRE-ORDER" will be ordered as soon as I receive stock confirmation. These items will be shipped from my supplier straight to your address! (so make sure the address you enter at checkout is correct) Which means I will NOT charge for a second shipping and handling fee. I will also contact you through email on the status of your order from time to time!

• How long will it take to receive my order?

  Please allow 2-4 days for me to make your bows. I ship orders out EVERY Monday. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 3 weeks.