Where does this store ship from?
Winchester, NH, USA.
What is this store's return and exchange policy?
We don't normally accept returns or exchanges, but please let us know if there is a problem with your order, and we will do our best to fix it.
Do you accept orders placed outside of the US?
Please contact us if you'd like to place an order from outside the U.S. We've set default international shipping rates, but haven't shipped outside the country yet; we'll research & adjust our international shipping when we hear from you.
You may also order some of our comics from http://www.microcosmpublishing.com/
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.
Can I track my order?
Trees & Hills does not use shipment tracking; we ship orders via USPS Media Mail.
What if anything else is wrong with my order?
First, check the <a href="http://www.storenvy.com/help/buyers">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.