Store FAQ

• Where does this store ship from?

  Products are shipped from the Cincinnati, OH area.

• What is this store's return and exchange policy?

  We're sorry, but due to being a non-profit organization, we are unable to fulfill request for returns and exchanges. All sales are final.

• Do you accept orders placed outside of the US?

  We will ship products internationally for an additional shipping charge.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.