Where does this store ship from?
What is this store's return and exchange policy?
No returns or exchanges. If a bigger or smaller size is needed for a bracelet than the already specified length, I need to be contacted within the first 24 hours after purchase.
If you would like your order insured, I need to be notified within the first 24 hours after purchase-I do not insure orders unless requested. I will only replace orders that have been damaged during shipping if they are insured, if I am contacted immediately and with a picture of the damage to the item(s).
Do you accept orders placed outside of the US?
Yes but it will take longer to get there!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
I do not work on the weekends-I have 5 kids and a husband and that is our family time. I will need 1-3 business days to complete your bracelet(s) unless you order more than 5 bracelets, then I will need 4-7 business days to complete your order.