Store FAQ

• Where does this store ship from?

  Hong Kong or Shenzhen

• What is this store's return and exchange policy?

  * Buyer should make sure shipping address is correct at paypal before send payment. We will not reship item if buyer make mistake of her address. * Except wrong item shipped or fault item, all items cannot be returned or exchanged.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  SHIPPING: Item will be shipped 7 to 10 working days for making after received a verified payment. All items are shipped by Registered Airmail of China Post Office. We ship to these countries: USA, CANADA, UNITED KINGDOM, AUSTRALIA, NEW ZEALAND, Spain, SOUTH KOREA, AUSTRIA, GERMANY, FRANCE, FINLAND, THAILAND, SWITZERLAND, SWEDEN, PORTUGAL, GREECE, DENMARK, BELGIUM, IRELAND, SINGAPORE, JAPAN, NETHERLANDS, NORWAY, Hong Kong, Macau. If your country is not in this list, please contact us before you bid. Delivery Time is Approx . 10 to 14 working days to most USA , UK destinations Other Countries May take up to 14 to 21 busniess days International buyers please note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.International buyers please note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying

• Other Questions

  Please see http://www.casemoda.com/terms.php