Store FAQ

• Where does this store ship from?

  Massachusetts, USA

• What is this store's return and exchange policy?

  We are a small business, so at this time we are not able to accept returns or exchanges unless there has been an error on our part. We are happy to answer any questions about our products before your purchase so that we can guarantee your satisfaction when you receive your order. Please contact us at jamelaoils@gmail.com with your questions that are not answered in our FAQs or product description.

• Do you accept orders placed outside of the US?

  We sure do, though there is a higher shipping charge for items outside of the US!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.