Store FAQ

• Where does this store ship from?

  Plano, Texas

• What is this store's return and exchange policy?

  Unused and non-personalized products may be exchanged. No returns!

• Do you accept orders placed outside of the US?

  Yes, but please call and speak with us before ordering to ensure we can properly ship the item to you. Not all items are available to be shipped. 972.378.3211

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

• What if anything else is wrong with my order?

  First, check the <a href="http://www.storenvy.com/help/buying">Storenvy Buyer's Agreement</a> for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.