Store FAQ

• Where does this store ship from?

  Dallas, TX

• What is this store's return and exchange policy?

  I am happy to discuss any problems you might have. Customer service by the way, is my highest priority.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. I ship via USPS. If you would like your items insured, please contact me to arrange an extra fee to cover insurance costs.

• Do you gift wrap?

  Gift Wrap - Gift Tag - Direct Mail to Recipient - Please include instructions or contact me via email.

• Can an item be special ordered?

  I LOVE and welcome special orders! If you have beads you have been collecting, I can incorporate them into a customized piece. Let's put on our thinking caps! Send me an email.