Where does this store ship from?
Chicago, IL, USA
What is this store's return and exchange policy?
Please note that all my items are mostly (if not completely) made by hand, with lots of love: each piece I make, I put time and care into.
That being said, in order to best care for your Catscratch creation, please treat it with love: do not pull too hard on the chains/beads, etc. I do not issue refunds. All items are thoroughly inspected before they ship, so I am not responsible for any mailing damage. Shipping is a separate service from my work! C:
Do you accept orders placed outside of the US?
No! Shipping rates are far too high for me to ship internationally.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.