Store FAQ

• Where does this store ship from?

  UK

• What is this store's return and exchange policy?

  All my items will be posted in its best condition in giftbox and bubble envelope to prevent damage. However if damage occurs during the delivery, please contact me as soon as possible and provide photos of the damaged item. I will fully refund it. In case of missing orders, please give me 2 weeks to track and locate it via post office. If it still doesn't arrive after that I will fully refund the item. Customised items are not refundable.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 5 weeks.