Store FAQ

• Where does this store ship from?

  SolutionOnce has two warehouse locations. California and Florida . Items are shipped from the warehouse that we have them stocked in.

• What is this store's return and exchange policy?

  Like many retailers, we guarantee our products; if an item hasn’t met your expectations, you can mail it back. We also guarantee the product selection advice offered through our website, and staff; if an item you have purchased based on this advice turns out to be unsuitable, you can bring it back. In either case, simply return the item for refund. NOTE: Refurbished/Recertified computer systems may contain scuffs and scratches at times. This is normal wear and tear and does not effect the internal components of the unit.

• Do you accept orders placed outside of the US?

  Not at this time. SolutionOnce ships to the lower 48 United States. We do not ship to Alaska, Hawaii or internationally at this time.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.