Store FAQ

• Where does this store ship from?

  Los Angeles, CA

• What is this store's return and exchange policy?

  Refunds and Exchanges The buyer has 30 days to return the item (the seller pays shipping fees). The item will be refunded or exchanged (buyer's choice).

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What dolls will these clothes fit?

  I make doll clothes for SD(57-60cm) and MSD(40-43cm) ball jointed dolls(BJD).

• Do these doll clothes fit barbie?

  No sorry they will not fit barbie or ken dolls. These clothes are for ball jointed dolls.

• Where can I find out more about violetheavensky doll clothing?

  You can find out more information and updates on violetheavensky doll clothing by visiting the site www.violetheavensky.com.

• Where are these doll clothes made?

  All of the doll clothing in this store are made in the USA by me. I buy the fabrics in Los Angeles or online. I draft the patterns myself and I cut and sew everything.