Store FAQ

• The shipping price seems quite high. Why?

  To view all of our products and to calculate the shipping price of your order accurately (with multiple options for your benefit), please visit our main web site: http://www.fakefoodjapan.com

• Where does this store ship from?

  All of our products are packaged and shipped from the food capital of Japan - Osaka.

• Do you accept orders placed outside of the US?

  Yes and we are able to ship to locations worldwide!

• What is this store's return and exchange policy?

  We regret to inform you that you are unable return/exchange your Fake Food Japan items.

• How do I cancel my order?

  We regret to inform you that you are unable cancel your order once it has been processed by us. Please double check your order prior to completing the purchase transaction at PayPal.

• How long will it take to receive my order?

  Once your order has been processed, it will take anywhere from 1 to 3 weeks before it is shipped. Once shipped, it will normally take less than 10 business days to arrive depending on the efficiency of your local postal service.