Store FAQ

• Where does this store ship from?

  Your order will be shipped by registered airmail from Singapore or Hong Kong.

• What is this store's return and exchange policy?

  RETURN AND EXCHANGE POLICY We want you to be completely happy with your purchase. Your unworn, unused item(s) may be returned or exchanged within 60 days of ship date. Simply follow the guidelines below. Please note that items received after 60 days of ship date will only be eligible for an exchange of the same item in a different size. Any defective item or incorrect shipment will be replaced at no shipping charge to you. Returns: You can return unworn, unused items within 60 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid, plus any applicable sales tax. Please note that items received after 60 days of ship date will only be eligible for an exchange of the same item in a different size. Returned wristbands must be in the unopened wrapping and in the original and complete pack amount. Wristbands that do not meet these standards will not be refunded or shipped back to you. The customer is responsible for all return freight charges, including duty and tax if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card used on the original order. On the back of your packing slip, note the reason(s) for the return. Please allow 10 business days after receipt in our warehouse for your return and refund to be processed. Exchanges: You can return unworn, unused items within 60 days of ship date for an exchange. Exchanges are only valid for the same item in a different size. We will send you the requested item at no shipping charge to you. The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceble carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. On the back of your packing slip, note the reason(s) for the exchange. Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you.

• Do you accept orders placed outside of the US?

  Sure we do! FREE SHIPPING WORLDWIDE

• How long will it take to receive my order?

  Once shipped (within 48 hours), most orders take anywhere from 7 to 20 business days to arrive depending on the efficiency of your local postal service. If you have any questions about your order, please send us an message using our on-site contact form.