Store FAQ

• Where does this store ship from?

  At present, San Diego, California.

• What is this store's return and exchange policy?

  Please contact me within 30 days of your purchase if you have an issue with your order and we can arrange an exchange or a refund.

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• My digital download didn't send me an automatic email.

  Digital downloads do not operate under automatic emails. Once your order is placed, a real person must send you the link and password to access your link in order to retrieve your file. Most of the time, these emails don't take longer than 1 hour to get to you. Also, check your spam filter. Not every email server gets along with the valkyriesquadron.com domain.

• I have an idea of what I'd like to see bundled...

  Please, by all means, contact me. If there's a better way I can serve your merch needs, I'd love to hear from you.