Store FAQ

• Where does this store ship from?

  Endicott, NY 13760 United States of America

• What is this store's return and exchange policy?

  Exchanges/returns only valid on defective or damaged items with proof of issue. Item must be shipped back at customer's expense before exchange/return/refund is issued.

• Do you accept orders placed outside of the US?

  We happily ship to any country within the USPS's capabilities. Please note that International (outside the United States of Amerca) shipments have a flat fee that is not calculated to the weight and dimensions of your package. In the event that shipping will cost more than what was paid on Storenvy, a separate Paypal invoice will be sent and must be taken care of before the order can ship. We're sorry for any inconvenience this may cause; but until a more intuitive International shipping calculator can be provided, this is the best we can do for International customers. If you have any concerns, or would like to arrange shipment in a different manner, then please do not hesitate to contact us. We're more than willing to work with you to get you your items.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.