What is this store's return and exchange policy?
Due to the unique nature of each product, I do not accept returns unless the item was grossly misrepresented. Unless the sizing was extremely off or the design was completely different from what you had ordered, I cannot accept returns.
There are also no returns or exchanges on clothing or accessories, new and vintage.
Why does it take so long for an order to be made and shipped?
As a very small business, we have to order the denim (a process which takes about 2, sometimes 3 weeks) on an order-by-order basis then make the shorts, and this entire process takes about 4-5 weeks. We understand that it's frustrating to have to wait so long for one pair of shorts, and we're working to make the system more efficient so customers won't have to wait so long. Right now, this is the most efficient way to operate (even though it may not seem like it!), and we will be implementing a new system soon so that the wait period will only be 2 weeks at most. We love you all for supporting us, and thank you for being so patient!
Do you accept concealed cash?
Yes, I do! Please email me at firstname.lastname@example.org if you would like to pay by this method.
How do I place an order for customized shorts?
Email me at email@example.com :)
Do you accept orders placed outside of the US?
Yes, of course! Please feel free to use the currency converter above to help you out.
How long will it take to receive my order?
Because we personally go out and find jeans for every single order, and due to the large amount of orders in the spring/summer months, it may take up to 4-5 weeks for us to make your shorts. Once shipped, most U.S. orders take anywhere from 3 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
If you would like your shorts made by a specific date, just email us and we can definitely work it out.
Is there really free U.S. shipping every day, 24/7? What's the catch?
Yes, and there is no catch! Go get yourself high waisted ;)
What brand are your shorts?
Woo! Get High Waisted reworked high waisted shorts are now all Levi's, ensuring quality and a long life for every pair of shorts. Unless specified in the item listing, all shorts will be Levi's brand. Note: some especially smaller or larger sizes may not be Levi's due to availability.
Are these shorts new?
Most of the shorts have been pre-loved, and therefore pre-owned. However, I check each pair thoroughly to be sure that there is no obvious wear or tear and that they still have lots of life left for you!
Where does this store ship from?
Los Angeles, CA, United States. More specifically, a spare sunny bedroom-turned-jeans-mini-warehouse where all the magic happens :)